Streaming Video Help
Format and Requirements
The NaltrexZone uses Windows Media Format (wmv) to encode and deliver streaming video on the Internet. To view and listen to this video you need a sound card, Windows Media Player, and one of the following Internet connections: dialup modem (minimum 28K), DSL, cable modem, or faster (T1, T3, etc.) You can download Windows Media Player free from Microsoft, for both Windows and Mac operating systems. 
Broadband vs. Dialup
Broadband versions are for visitors with DSL, Cable Modem, T1 or T3 Connections; dialup versions are optimized
for access via dialup modems.
For a satisfactory viewing experience, a broadband connection is recommended. You may find that for training purposes,
the dialup connection is not adequate.
Heavy Internet traffic may cause interruptions of video display due to periods of re-buffering. Potential problems include:
- Traffic jams. Streaming requires an Internet connection that's free of bottlenecks or "traffic jams." But the Internet isn't a direct pipeline from the source to you. Streamed content passes through many other computers on its way to your computer via your ISP. If any one of them is carrying too much other traffic, the streamed content may be interrupted and pause. Streamed content is "buffered" to help avoid this, but sometimes it's unavoidable. Usually the delay only lasts a few seconds, and the audio picks up where it stopped. Video is more sensitive to such interruptions.
- A slow computer. Even with a fast computer, if you have too many applications open, it could slow down your media streaming. If you notice things are sluggish, close all unnecessary applications and windows running on your computer. Just keep your Web browser and your media player open. (If you're just listening or watching, you can even close your browser.) In any case, speedy computers are better.
- Noisy phone lines. If you have a phone line that isn't free of noise (humming, crackling), that's not good for streaming (or Web browsing). Disconnect any phones that cause a buzz or hum. Have your phone company check your line to get rid of humming or other line noise. Of course, a cable modem or DSL connection is best for streaming media.
Additional Resources for Troubleshooting
If you need more information or have trouble with downloading, installation or operation of the Windows
Media Player there is a troubleshooting guide available at Microsoft Product Support Services.
| 
